Refund policy

RETURNS

For PRE-OWNED / USED / VINTAGE items, we cannot accept returns or exchanges. Pre-owned/used/vintage condition items are sold ‘as is’ with no warranties.

For NEW items, returns are accepted within 14 days from the date of confirmed delivery.

--> The item must be returned in the exact same condition shown in the product listing photos and must include all original packaging and other materials.

ITEMS ARE SUBJECT TO A 15% RESTOCKING FEE. 

We will refund your original purchase price to the payment method used at the time of purchase. Original shipping fees are non-refundable.

You are responsible for all return shipping fees – we highly recommend purchasing insurance and/or signature confirmation to ensure safe delivery.

If you purchased a NEW item, your purchase may also be covered by a manufacturer’s warranty.

Contact us at nightwatchtrains@gmail.com with any questions.